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Effective Date: 4 May 2026

At MONEVA, your privacy is important to us. We are committed to protecting your personal information and ensuring that your experience with our brand is secure, transparent, and trustworthy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with MONEVA, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely through trusted third-party providers)
• Device and browsing information (IP address, browser type, cookies)
• Purchase history and preferences

This information is collected when you:

• Place an order
• Create an account
• Subscribe to updates or promotions
• Contact us directly
• Browse or interact with our website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently
• Communicate order updates and confirmations
• Provide customer support
• Improve our website, products, and user experience
• Send marketing and promotional content (only where consent is given)
• Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

MONEVA respects your privacy and does not sell your personal information.

We may share your information with trusted third parties, including:

• Payment service providers
• Courier and delivery partners
• Website analytics and marketing tools
• Legal or regulatory authorities when required by law

All partners are required to handle your information securely and in compliance with applicable data protection laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website performance
• Understand how users interact with our site
• Personalize your browsing experience

You can manage or disable cookies through your browser settings at any time.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or loss.

While we take all reasonable precautions, no digital platform can guarantee complete security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:
admin@moneva.co.za

7. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to third-party websites. MONEVA is not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: admin@moneva.co.za
Brand: MONEVA